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    sales.firstprinciplesnyc@gmail.com

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How to design and order custom Apparels

  • 1
    Choose from any custom products in our catalog. Get a quote & Design.
    Choose from any custom products in our catalog. Get a quote & Design.
  • 2
    Customize your design with graphics, text or your own uploaded images.
    Customize your design with graphics, text or your own uploaded images.
  • 3
    Get your order sent to your door with free standard shipping.
    Get your order sent to your door with free standard shipping.
Choose from any custom products in our catalog. Get a quote & Design.
Customize your design with graphics, text or your own uploaded images.
Get your order sent to your door with free standard shipping.

Our Services

Let us show you how your product come to life.

What People Are Saying

  • Christian Lei B.
    Christian Lei B.Web Designer
    “I recently purchased several pieces from this clothing line and I have to say, I am beyond impressed with the quality and style of their products. The fabrics are soft and comfortable, and the designs are modern and unique. I always receive compliments whenever I wear their pieces, and I feel confident and stylish every time. I highly recommend this clothing line to anyone looking for high-quality, fashion-forward apparel!”
  • Andrew R.
    Andrew R.Email Marketing Specialist
    “I have to say, I am blown away by this clothing line. As someone who is always on the lookout for new and exciting fashion, I was thrilled to discover this brand. Their attention to detail and commitment to quality is evident in every piece, from the stitching to the fabric choices. I particularly love their use of sustainable materials, which makes me feel good about my purchase knowing that I am supporting an eco-friendly brand. The designs are truly one-of-a-kind, and I always get compliments when I wear their clothes. Overall, I am extremely impressed with this clothing line and will definitely be a repeat customer!”
  • Marvin P.
    Marvin P.Email Marketing Specialist
    “I cannot recommend this clothing line enough! The first thing that stood out to me was their commitment to inclusivity - they offer a wide range of sizes and designs that cater to a variety of body types. As someone who has struggled to find fashionable clothes that fit my body, this was a huge relief. Not only that, but the clothes themselves are amazing! The fabrics are high-quality and comfortable, and the designs are unique and eye-catching. I've received so many compliments on the pieces I've purchased, and I feel confident and beautiful whenever I wear them. Overall, I am thrilled to have discovered this brand and can't wait to see what they come out with next!”
  • Lowee E.
    Lowee E.Graphic Designer
    I'm so thankful for finding this clothing brand! Their clothes fit perfectly and feel amazing. Whenever I wear them, I get so many compliments. Thank you for making stylish and comfortable clothes that I love to wear every day!"
  • Pio E.
    Pio E.Web Developer
    I'm so grateful for discovering this clothing brand! Their clothes fit perfectly and feel great. I always get compliments when I wear them. Thank you for making such awesome clothes that make me feel amazing!"
  • Mike. T.
    Mike. T.Programmer
    I just want to say a huge thank you to this clothing brand! Their clothes are not only stylish but also super comfortable. Whenever I wear them, I feel confident and ready to take on the day. Thank you for creating such awesome clothing that makes me look and feel great!"

Get Started

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Support

Frequently Asked Questions

Any questions

sales.firstprinciplesnyc@gmail.com

Our policy on refunds for custom-made products is that they are non-refundable. This is because customized products are made to meet each customer’s unique needs and specifications. We highly recommend that customers carefully review the product specifications and provide accurate details before placing a custom order to ensure that the final product meets their expectations.

To report a quality fault and get a replacement, please follow these steps:

  1. Report the issue within 24-48 hours of receiving the item. You can do this by contacting us through our customer service channels or messaging us on our Facebook page.
  2. Take a picture of the defect or issue to provide evidence of the problem. This will help us assess the issue and expedite the replacement process.
  3. Once we receive your report and evidence, we will review the issue and arrange for a replacement to be delivered. Our policy for quality defects is to provide a replacement for up to 7 days. We value your satisfaction and will do our best to resolve any issues you encounter with our products.
Yes, we offer sample orders so that you can see and feel the quality of our work before placing a larger order.

Our turnaround time varies depending on the complexity of your order and the printing method you choose. We’ll give you an estimated turnaround time when you place your order and keep you updated on its progress.

Worldwide shipping is available.

 

Once you’ve ordered you will receive an order confirmation and tracking number once

your item is ready to be shipped. Please allow up to (5) Five business days for us to verify

and process an order. Please allow an additional 3-5 business days for delivery. For

international shipments, allow 7-21 business days for delivery depending on destination

and selected delivery service.

 

We are not responsible for any lost, stolen, damaged merchandise or delayed delivery

once we have shipped your order. Once you have received a delivery confirmation

number, any claims should be made with USPS, FedEx, DHL or any service couriers used

internationally. We are not responsible for customs, duties, taxes or miscellaneous fees

incurred from importing our products.

 

All order(s) will become your property at the time that they are shipped to the address

provided to us, once we received the full payment for the order(s).

 

We reserve the right to cancel an order at any time. We reserve the right to request

additional information from our customers for verification purposes as well. We reserve

the right to change or update our shipping policies and procedures at any time without

notification.

 

The goods will be imported on behalf of the consignee/buyer. The consignee authorizes

First Principles to import the goods on their behalf. Furthermore, the consignee/buyer

agrees that First Principles may delegate the obligation to import the goods on his behalf

to a subcontractor (e.g. customs broker). The consignee will pay the taxes & duties in

addition with the purchase price of the goods.

If you have any questions or concerns, please email us firstprinciples@gmail.com

First Principles wants our customers to be 100% satisfied with their purchases. For any

reason you are not satisfied, we can issue a store credit for returned products. Returns

and exchange are not accepted for sale/ clearance items.

 

For First Principles and Artist merch products, we offer returns within (30) THIRTY DAYS

from receipt of merchandise. For made to order or personalized products, we cannot offer

refunds or exchanges on products. If there is a problem with your order feel free to reach

out to our customer service team

 

Merchandise must be unworn with the original tags attached and in original packaging

(where applicable). International returns initiated due to refusal to pay duties and taxes

will be subjected to a $25 restocking fee which will be deducted from the refund amount.

 

Please include the original packing list with your return to avoid any delays in processing.

Once the package is received, our warehouse will process the return, and you will be

notified via email.

 

We reserve the right to correct, update or change our returns/refund/exchange policy at

any time without notification.

All return and exchanges should be shipped via insured and traceable mail in a secured

package.

First Principles ADDRESS:

73-36 52nd CT Maspeth, NY 11378, UNITED STATES